New patients begin with a complimentary 15-minute Initial Administrative Visit (IAV) by phone. During this call, you’ll learn about our membership, complete intake paperwork, and receive your membership invoice ($300 individual / $450 family). Your paperwork and invoice must be completed before your initial consultation is scheduled.

Yes. Choose the Family plan to bundle loved ones and save.

Your membership provides access to benefits that go beyond what insurance covers, including:

• Priority booking with Dr. Rasnow-Hill

• Secure portal, email, and text messaging (responses within ~48 hours)

• 25% off supplements through our Fullscript dispensary

• Four free 30-minute Health Coaching sessions per year

• Discounts on Zoom courses and other educational programs

Note: Office visit fees are not included and are billed to insurance; co-pays/co-insurance apply.

Four complimentary 30-minute sessions per year to support your goals and keep you accountable. Your provider and coach collaborate on your care plan.

The annual membership fee is $300 for individuals or $450 for families. This covers services not billed to insurance, such as secure messaging, health coaching, supplement discounts, and access to member resources.

The one-hour initial consultation is billed to your insurance if you have eligible coverage. If you are a cash-pay patient, the consultation fee is $380. If insurance denies the claim, you are financially responsible for the $380 consultation fee.
⚠️ Please note: Rasnow Integrative Wellness does not accept HMO plans or full/partial Medi-Cal coverage.

No. The annual membership fee is not covered by Medicare or other insurers and may not apply to your deductible.

Yes. All members receive 25% off professional-grade supplements through the Fullscript dispensary.

Once enrolled, use the Schedule option in your Patient Portal to book directly with Dr. Rasnow-Hill.

All current patients are automatically included in the membership through September 30, 2025. To continue after that date, you’ll need to opt in by signing the financial agreement and paying your annual invoice.scription

You may continue to see Dr. Rasnow-Hill until that date. Afterward, an active membership will be required to book appointments or access services.

Yes. All visits at Rasnow Integrative Wellness are virtual. Care is provided through secure telehealth, available when you are physically located in states where we can legally provide services.

We aim to reply within 48 hours in most cases. For urgent issues, call the office. For emergencies, dial 911.

Yes. Provide notice at least 14 days before the end of your 12-month term via the Patient Portal. After cancellation, booking access pauses until you re-enroll.

Yes. Existing cash-pay patients will have their membership fee waived for the first year, making you a full member through September 30, 2026.

Yes. Your one-hour initial consultation and follow-up visits are billed to your insurance if you have eligible coverage. If you are a cash-pay patient, or if your insurance denies the claim, the consultation fee is $380. Please note that we do not accept HMO plans or full/partial Medi-Cal coverage.

No. Membership fees are non-refundable once paid.

Annually, with automatic renewal on your enrollment anniversary. Invoices are sent electronically through Wave and can be paid online.

Yes. If cost is a barrier, please notify Dr. Rasnow-Hill in writing. Hardship exceptions are considered individually.

Yes. Rasnow Integrative Wellness follows HIPAA and industry best practices to keep your health information secure.

We provide care exclusively through virtual visits. You must be physically located in a state where Rasnow Integrative Wellness is licensed to practice at the time of your appointment: CA, NV, AZ, WA, CO, ID